Services – DELGO TECH (PTY) LTD

Professional third-party Managed IT Services

If you're looking to reduce the need for skilled in-house engineers while still meeting your recruitment needs

Servers

The older server has a higher chance of failure, and consequently, the failure can have a severe impact on business operations and production. Servers are essential for any organization to work efficiently and it’s vital to keep them running and monitor them all the time to prevent downtime or data loss

Network

We have a highly skilled network engineer who can provide the client with the infrastructure support and maintenance required, including Cisco router installation, WiFi survey, and reporting, as well as cloud-based network technology such as Meraki Switch and firewall configurations.

Asset Management

Costs effective and increase ROI, allowing clients to plan the future by assessing the essential hardware devices to keep them running for as long as possible and avoid unprecedented losses

Break-Fix

The solution provides 24/7 support, either remotely or by dispatching certified engineers onsite to minimize any downtime. Whether the client needs hardware upgrades, peripheral equipment installation, or network troubleshooting, we're reliable in assisting the client.

WiFi Survey

This process is about optimizing the resources and office space to get the best wireless network. We focus on ensuring the capacity of the network, data rates, and quality of the network are stable and efficient for the company's needs.

IT Asset Disposal

DELGO TECH has engineers with experience in conducting ITAD services and providing efficient and thorough services to ensure your business is ready for the installation of new IT components. We also appreciate the sensitivity of the client’s data and it is our top priority to wipe client hardware completely before disposition

IMAC

This can be a highly time-consuming process, and utilizing internal teams to carry out these operations can be inefficient due to limited time and resources, especially when attempting to perform this process across multiple sites. DELGO TECH has experienced engineers across African regions to assist with IMAC

Storages

We have a highly skilled engineer who can provide the client with the infrastructure support and maintenance required, including the upkeep and possible replacement of storage components such as controllers, hard drives, and SSDs. The storage maintenance service ensures that client storage hardware is fully functional and monitored to prevent any downtime.

On-site Engineering

DELGO TECH has qualified IT technicians to complete onsite tasks for businesses that do not necessarily have an in-house technician. Engineers are dispatched for the Next Business Day (NBD) or Same Business Day (SBD), Half Day, and Full Day SLAs, and ensure the tasks are done in the preferred time frame.